Harald is an advanced Threll who makes all outbound calls on behalf of your company. He speaks naturally, understands customer responses, and adapts the conversation to your goals – whether it’s booking meetings, providing information, reminders, or sales pitches.
Harald can call a hundred customers at once – without anyone on your team lifting a finger. He automates outbound work and lets you reach many more customers with the same effort.
Harald combines a natural voice with precise dialogue management. He understands responses, adapts, and keeps the conversation on track – always polite, always focused.
Harald documents every call automatically and syncs with your CRM. You get a full overview of outcomes, responses, and next steps – with no minutes to type.
Harald has access to the shared memory of all Thrells in your digital team and full insight into customer history, products, and expertise.
You can adapt Harald’s personality exactly as you wish – or let him dynamically match customer preferences. Calm and balanced, energetic and assertive, male or female – you decide.
Together with Thea, Harald analyses every call and continuously improves dialogues so you reach your goals more easily.
Adjust the agent’s language and communication style to match your brand or audience – formal or informal tone, empathy, enthusiasm, and word choice.
Attach unique numbers for inbound and outbound calls, enabling local presence or brand recognition in different regions.
The agent tailors interactions based on individual user data, history, and preferences to create a more relevant, personal experience.
All calls are transcribed for quality assurance, analysis, and to meet legal or regulatory documentation requirements.
Test different versions of the agent’s response logic or message content to discover what yields the best results or user satisfaction.
The agent stores and recalls relevant information about users and previous calls, enabling more context-aware, consistent dialogues over time.
Harald automatically contacts prospects after they show interest or take action – with personal, relevant dialogue.
The Threll calls or sends SMS to suggest times, check availability, and book directly in the calendar.
Keep customers updated on order status, deliveries, or cases – before they even ask.
Harald contacts customers with offers, renewals, or subscription reminders – at the right time.
Harald follows up overdue invoices with polite, tailored reminders – without sounding robotic.
The Threll reaches out to customers who already know you – with relevant campaigns, upgrades, and cross-sales.