Snorre is an AI-driven inbound Threll who answers incoming calls – around the clock, with no wait time. He helps customers, provides information, logs inquiries, and solves tasks – with a polite, reassuring, natural voice.
Snorre is always available – even outside opening hours. No more lost customers or frustrated callers.
Snorre does more than answer – he understands. He captures intent and context and responds with relevant, helpful answers.
Snorre documents, tags, and reports everything. No more manual follow-up or missing information.
Snorre wears many hats and adapts dynamically to customer needs. One moment he is a product specialist, the next a keen salesperson.
You can adapt Snorre’s personality exactly as you wish or let him dynamically match customer preferences. Calm and balanced, energetic and assertive, male or female – you decide.
Snorre can transfer calls to other Thrells or humans so customers get the help they need.
Adjust the agent’s language and communication style to match your brand or audience – formal or informal tone, empathy, enthusiasm, and word choice.
Attach unique numbers for inbound and outbound calls, enabling local presence or brand recognition in different regions.
The agent tailors interactions based on individual user data, history, and preferences to create a more relevant, personal experience.
All calls are transcribed for quality assurance, analysis, and to meet legal or regulatory documentation requirements.
Test different versions of the agent’s response logic or message content to discover what yields the best results or user satisfaction.
The agent stores and recalls relevant information about users and previous calls, enabling more context-aware, consistent dialogues over time.
Snorre answers common questions, resolves simple cases, and forwards only when necessary.
Collects and structures information from the call – ready for use in your CRM or support system.
Fetches answers from existing documentation and communicates them clearly, adapted to the user.
Users can book, change, or cancel appointments directly in the call – with no wait time.
After the call, the Threll gathers and summarises feedback for insight and improvement.
Identifies customer profile and need and routes to the right human adviser – if required.