AI telephony

Your next employee answers on the first ring

Set up an AI employee that takes calls and makes them on the number you already have. It answers questions, books meetings, transfers to the right person and updates your systems – around the clock.

No lock-in · No setup fee · Set it up yourself, no sales call

A smiling server carries two plates through a bright dining room with full tables and snow outside the windows. On the counter beside her a desk phone glows red with an unanswered call, next to an open reservations book.
  • Full control of your data

    All data is stored in Nordic data centres with strict requirements for security, privacy, and response time.

  • AI built for Scandinavian languages

    We develop and fine-tune proprietary speech and reasoning models tailored to Norwegian, Swedish, and Danish for natural conversations.

  • Independent Nordic tech partner

    Threll.ai is a fully Norwegian-owned company with local support and deep insight into the Scandinavian market.

And a great deal more

We cover every voice use case you can imagine — here are just a few examples to spark ideas. Tell us your needs, and we’ll make it happen.

  • Order taking & reservations

    Takes orders or reservations over the phone

  • Payment reminders & debt collection

    Politely follows up on overdue payments

  • Healthcare patient follow-ups

    Checks recovery progress and symptoms after visits

  • HR assistance for employees

    Answers HR policy and benefits questions

  • Emergency alerts & notifications

    Calls with urgent information to large groups

  • Real-time language translation

    Translates live conversations into multiple languages

  • Technical troubleshooting

    Guides users through problem diagnosis

  • Event registration & check-in

    Manages sign-ups and attendance at events

  • Travel updates & rebooking

    Notifies travelers about changes and assists with rebooking

  • Insurance claims intake

    Collects claim details and policy information

  • Loyalty program engagement

    Reminds customers of rewards and offers

  • Vendor & supplier coordination

    Confirms deliveries and requests missing info

Need help with your use case?

Not on the list? Tell us what rings in or out at your end, and we will say honestly whether an agent fits — and how it would be set up.

15 minutes · no obligation · pick your own time

In and out

Thrells that answer – and thrells that call

Pick inbound if the phone rings more than you can answer. Pick outbound if you are the one making contact.

Should they work together?

Most start with one direction and end up with both – the same threll answers when the customer calls, and calls out itself when something needs following up. We are happy to walk through how that would work in your customer journey.

Book Meeting (opens in a new window)
The console

Full control of every call

Every call with summary, outcome and recording. You run it all yourself – see what your threll said, and close the gaps as you read.

Screenshot of the call log in the threll console, showing time, duration, sentiment and next action for each call
Screenshot of a transcript in the threll console with summary and sentiment on top
Screenshot of the knowledge page in the threll console showing the questions the agent could not answer, and the sources it draws on
Screenshot of the analytics page in the threll console with volume, answer time and resolution rate

Try a threll Live

Pick up the phone and call one of our demo thrells now. They answer straight away, and they're happy to tell you what they can do for you.

  • InboundAlways available

    Thea

    AI receptionist @ Threll

    Answers all incoming phone calls, routes calls to humans, filters spam and gives advice.

    Try asking

    What can Threll do for my business?

    Call Now
  • InboundAlways available

    Lise

    Customer support @ What's Up Elektro

    Helps with support requests, orders and new projects.

    Try asking

    Do you have Easee chargers in stock?

    Call Now
  • InboundAlways available

    Knut

    Health secretary @ Sportsklinikken

    Triage of new requests, manage booking and route calls.

    Try asking

    Can I book a physiotherapy appointment for Thursday?

    Call Now

Why Norwegian businesses choose us

  • 01

    Data stays in the Nordics

    Infrastructure and data storage in the Nordics — not with hyperscalers outside the EEA. Gives you full control and competitive advantage.

  • 02

    Integrated into the Telenor network

    Seamless telephony integration — no extra hardware or VoIP setup.

  • 03

    Understands Norwegian — and dialects

    The Voice Lab initiative trains proprietary language models for Nordic dialects and speech patterns.

  • 04

    From day one to full scale

    Fast onboarding with prebuilt integrations. Scales with your business.

Questions and Answers

What people ask before they get started. If the answer isn't here, call us – the numbers are on the About page, and they don't go to a form.

A threll is an AI agent that answers the phone for you. It takes incoming calls or makes outgoing ones, sticks to the instructions you've given it, and logs every conversation in the threll console. It doesn't replace your people – it takes the calls nobody has time for.

No. The threll is connected as call forwarding on the number you already have – on no answer, busy, or outside opening hours. Your subscription and provider stay as they are, and you can turn the forwarding off again at any time.

An inbound threll receives calls: it answers, resolves what it can and hands over the rest. An outbound threll makes calls – reminders, follow-ups, lead qualification. You can use either, or both on the same number.

You create the account yourself and are live in an afternoon. The setup itself – number, opening hours and what the threll should answer – takes about ten minutes. If it needs to know a lot about your business, allow half an hour to upload what it should read.

Yes, always, and it can't be switched off. Nobody calling you should be in any doubt that they're talking to a machine.

It hands over to a person with the whole conversation as context, or takes a message if nobody is free. You decide where the line goes, and what should always reach a human.

Start is 699 NOK a month plus 4 NOK a minute. Plus is 2,499 NOK with 500 minutes included, Premium 3,999 NOK with 2,000. If you set it up yourself, there's no setup fee. Monthly billing has no lock-in; choose annual and you get 17% off against a twelve-month commitment.

In the Nordics, with European providers, under GDPR. You get a data processing agreement, decide how long recordings and transcripts are kept, and can delete them at any time.

Only if you say yes. Training on your data is an active choice you make, per account, and the improvements go to your own setup. Say no, and the calls are used only to deliver the service.

Over 70. Norwegian, Swedish and Danish are specially trained on real Nordic voices through Threll Voice Lab – which is why it handles dialect, and not just textbook pronunciation.

You turn the forwarding off, and the phone rings as before. Monthly plans can be cancelled month to month, and you take your logs and transcripts with you.