Choose the plan that fits your call volume
Thrells that answer the phone around the clock. Pay for the calls you actually get.
Save 20% on a yearly subscription
- 1 threll
- Inbound
- Dashboard & analytics
- Email support
- 1 threll
- Inbound + outbound
- Up to 2 integrations
- Dashboard & analytics
- Priority support
- Up to 3 thrells
- Inbound + outbound
- Up to 10 integrations
- Dashboard & analytics
- Priority support
Enterprise?
Higher volume, dedicated hosting, an SLA or BankID? We will put together an agreement that fits.
Book a meeting (opens in a new window)Need help?
Not sure which plan fits? Talk it through with us before you choose.
Book a meeting (opens in a new window)Compare all features
Minutes & pricing
- Included minutes
- 500
- Per-minute rate
- €0.30 / min
- Included minutes with your own carrier
- 1,000
- Per-minute price with your own carrier
- €0.20 / min
Thrells & channels
- Inbound calls
- Yes
- Outbound calls
- Yes
- Simultaneous inbound calls
- 4
- Simultaneous outbound calls
- 4
- Extra line per month
- €4.50
- Web calls
- Yes
- Call transfer
- Yes
Platform
- Supported languages
- 70+
- Dashboard & analytics
- Yes
- Call transcripts & summaries
- Yes
- API access
- Yes
- MCP capabilities
- Yes
- Webhooks
- Yes
Integrations
- Integrations you can activate
- 2
- Custom integrations
- No
Security & compliance
- GDPR / Nordic data centres
- Yes
- Telenor SIP telephony
- Yes
Support
- Email support
- Yes
- Priority support
- Yes
| Start€47 / mo, billed yearlyTry us for free | PlussMost popular€175 / mo, billed yearlyTry us for free | Premium€279 / mo, billed yearlyTry us for free | |
|---|---|---|---|
| Minutes & pricing | |||
| Included minutes | None | 500 | 2,000 |
| Per-minute rate | €0.35 / min | €0.30 / min | €0.25 / min |
| Included minutes with your own carrier | None | 1,000 | 4,000 |
| Per-minute price with your own carrier | €0.25 / min | €0.20 / min | €0.15 / min |
| Thrells & channels | |||
| Inbound calls | Yes | Yes | Yes |
| Outbound calls | No | Yes | Yes |
| Simultaneous inbound calls | 2 | 4 | 8 |
| Simultaneous outbound calls | No | 4 | 8 |
| Extra line per month | €4.50 | €4.50 | €4.50 |
| Web calls | No | Yes | Yes |
| Call transfer | Yes | Yes | Yes |
| Platform | |||
| Supported languages | 70+ | 70+ | 70+ |
| Dashboard & analytics | Yes | Yes | Yes |
| Call transcripts & summaries | Yes | Yes | Yes |
| API access | Yes | Yes | Yes |
| MCP capabilities | No | Yes | Yes |
| Webhooks | Yes | Yes | Yes |
| Integrations | |||
| Integrations you can activate | No | 2 | 10 |
| Custom integrations | No | No | Yes |
| Security & compliance | |||
| GDPR / Nordic data centres | Yes | Yes | Yes |
| Telenor SIP telephony | Yes | Yes | Yes |
| Support | |||
| Email support | Yes | Yes | Yes |
| Priority support | No | Yes | Yes |
Included in all plans
Every Threll subscription comes with these features out of the box.
- 01
Scandinavian voices
Native-sounding Norwegian, Swedish and Danish voices — across dialects and ages. And 70 other languages.
- 02
Nordic data centres
All data processed and stored in GDPR-compliant Nordic infrastructure — never outside the EEA.
- 03
Telenor SIP telephony
Built-in carrier-grade SIP trunking from Telenor — crystal-clear voice, no extra hardware.
- 04
Call transcripts
Every call automatically transcribed, summarised, and logged with sentiment analysis.
- 05
API access
A complete REST API for connecting your thrells to the systems, CRM and workflows you already have.
Why businesses choose Threll
Four things that set us apart — built into every plan.
Live in an afternoon
Set it up yourself and have a fully configured threll on your own phone number the same afternoon — no lengthy implementation projects.
24/7 — no exceptions
No sick days, no holidays, no overtime. Your threll answers every call around the clock, every day of the year.
Gets smarter over time
Every call makes your threll sharper. It learns from real conversations, continuously improving resolution rate and response quality.
Security and performance
GDPR-compliant data handling, secure infrastructure, and consistently low response times — even at peak load.
Setup help from €450
Setting it up yourself is free. If you'd like help with integrations, it's an add-on priced by complexity.
- Set it up yourself€0
- Setup help€450–1,300
- Complex integrationsfrom €1,300
Go-live: the same afternoon.
Frequently asked questions
Can't find the answer? Reach out and we'll get back to you.
You pay a fixed monthly fee plus a per-minute charge for each call. Pluss and Premium include a bundle of minutes — extra minutes are billed at the overage rate shown on your plan.
Then you pay your carrier directly for the telephony, and minutes cost less with us: €0.10 less per minute and twice the included minutes (1 000 on Pluss, 4 000 on Premium). Web calls from your website are priced the same way. If you forward an existing number to us, the call runs over our Telenor network and has the normal minute price.
Yes. You can upgrade or downgrade at any time. Changes take effect at the start of your next billing period.
No, not when you set it up yourself – then setup is €0. If you want help, or the threll needs integrating with your systems and customising, that is priced by complexity and you get a clear quote up front.
Yes, and you do not have to talk to us first. Create an account, set the threll up yourself and run one week on your own number. If you want one of us on a screen share, it costs nothing.
Not on monthly billing – you can cancel at any time. Choose yearly and you get 20 % off in exchange for a twelve-month commitment.