Threll.ai
Garages and car dealers

A full workshop calendar – without picking up the phone.

Threll books servicing, tyre changes and the MOT / roadworthiness test, reminds customers of their appointment and follows up those who've taken a test drive. Mechanics don't have to wipe their hands to answer the phone.

Create account – try it freeSee what it handles

No lock-in · No setup fee · Set it up yourself, no onboarding call

A mechanic works under a car on the lift during tyre season, while a phone with an incoming call lies on the workbench07.45 · tyre season
  • Nordic speech, Nordic data storage (EEA)
  • Runs on Telenor SIP infrastructure
  • The agent says it is an AI assistant
  • Live in an afternoon – without switching provider
The problem

The phone rings while everyone's under a car

In a workshop, nobody is sitting free by the phone. In tyre season everyone calls at once, and on the used-car side leads go cold because nobody got round to ringing back.

Mechanics have to take the calls

Every call means dirty hands, a break in the job and a customer waiting while someone searches the calendar.

Tyre season jams the lines

Twice a year everyone wants their tyres changed the same week. The line is engaged, and customers book with the chain instead.

Test drives nobody follows up

The customer who test-drove on Saturday has bought a car elsewhere by the time anyone calls him on Tuesday.

The customer calling the workshop nearly always asks the same thing: when can I drop the car off?

Enquiries

What Threll takes care of

The bookings that fill the calendar, and the follow-up that sells cars.

  • Inbound

    Servicing, tyre changes and MOT

    Takes the registration number and preferred time, and books a free slot when the calendar is connected.

  • Inbound

    “Is my car ready?”

    Gives the status when the workshop system is connected, or takes a message for the workshop.

  • Inbound

    Tyre storage and courtesy cars

    Answers questions about tyre storage, courtesy cars and collection, and notes what the workshop needs to know.

  • Outbound

    MOT and service reminders

    Calls customers who are approaching the deadline and books an appointment on the same call.

  • Outbound

    Follow-up after test drives

    Calls those who've taken a test drive, asks what it would take and books a new meeting with the salesperson.

  • Outbound

    Customer satisfaction after a workshop visit

    Asks every customer the same three questions and delivers the answers in structured form.

Use cases

Ready-made setups that fit you

Each use case has its own page with the numbers, a real call and the price. Start with the one closest to your day-to-day.

Setup

Live in a single afternoon

Five steps you do yourself in the console. The agent calls out from the list and takes calls in on your number – you choose whether to use both directions or just one. If you get stuck, we help for free.

  1. STEP 1
    Lien Bilservice AS
    Lien Bilservice ASReg. no 916 330 482 · Hamar
    Calls 09–17Garage · tyres

    You set the agent up yourself

    Fill in who should be called, what the agent should ask, and what happens to the answers. It all happens in the console – no integration, and no waiting on us.

  2. STEP 2
    Connection
    List · 214 · number live
    Out and in active

    You connect the list and the number

    Upload or connect the list the agent should call. If you want to take calls in as well, forward a number to it – then people can call back when it suits them. Takes ten minutes.

  3. STEP 3
    Instruction

    Always ask for the registration number. Tyre changes only go in the tyre slots. Engine warning lights and brake faults go to the workshop manager

    Saved as you goSave

    The agent calls, or answers

    It introduces itself as an AI assistant for the firm, says what it's calling about, and asks the questions you wrote yourself – in the same order every time, whoever started the call.

  4. STEP 4
    Transferred to workshop manager
    SMS with summary
    Email to the office

    The answers land where they should

    Call completed: the answers are stored structured and comparable. Wants to speak to someone: the agent transfers within opening hours. Otherwise the office gets a summary by SMS and email.

  5. STEP 5
    Booked tyre change – Monday 08:30
    Transferred to workshop manager – brake fault
    Telemarketer – filtered

    You see it all in the dashboard

    Every call with transcript, summary and answers – and you change the questions yourself as you read. Outbound and inbound sit in the same log.

Industry considerations

  • Many calls at once

    In tyre season Threll takes every call in parallel, with no queue and no engaged tone.

  • Registration number as a fixed field

    Every booking comes with the registration number, mileage and what needs doing.

  • Payment with Vipps

    Threll can send a Vipps request during the call, for example for a deposit on tyre storage.

  • Sales and workshop kept apart

    Sales enquiries go to the salespeople, workshop matters to the workshop – by the rules you set.

Need help getting started?

Book a meeting with us and we will help you get going.

Book Meeting (opens in a new window)+47 24 12 66 30

15 minutes · no obligation · pick your own time

Pricing

One saved customer a month pays for the subscription

A fixed monthly price plus a per-minute rate. On Start you pay for the minutes you use; Pluss and Premium include minutes. Set it up yourself and setup is 0 kr, and monthly billing has no lock-in.

Start
One agent, pay for the minutes you use
699 kr
/mo
0 kr setup when you set it up yourself
Try us for free
  • No included minutes · 4 kr/min
  • Urgency judged by your rules
  • Summaries by SMS and email
  • Dashboard with transcripts
  • 0 kr setup, no lock-in
Pluss
Most popular
Included minutes and a lower per-minute rate
2 499 kr
/mo
0 kr setup when you set it up yourself
Try us for free
  • 500 included minutes · 3.5 kr/min
  • Transfer to the right person when urgent
  • Booking straight into the calendar
  • Weekly report by email
  • Priority support
Premium
High volume, lowest per-minute rate
3 999 kr
/mo
0 kr setup when you set it up yourself
Try us for free
  • 2,000 included minutes · 3 kr/min
  • Several agents and your own call group
  • Outbound follow-up and reminders
  • Your own data processing agreement and SLA
  • A named contact with us

Self-serve setup

Create an account, configure the agent and set up forwarding yourself – in an afternoon. If you need help along the way, it costs nothing.

Create account

Do compare

A human answering service typically charges 25–50 NOK per answered call. A lost customer costs you the whole sale.

Run the numbers
Assurance

What your customer hears, and what you need to be able to answer

Five questions you will get – from a customer, a board chair or a procurement officer. The answers are the same on every plan.

01

The agent says it is an AI assistant

It happens in the first sentence. It is a requirement under the EU AI Act – and it is also what makes customers accept it.

02

Nordic and European data storage

Call data is processed within the EEA. A data processing agreement is standard, not an add-on.

03

Telephony on Telenor SIP infrastructure

The same network as the rest of Nordic business telephony. No detour across the public internet.

04

You own the data

Export or delete whenever you want. You set the retention period yourself.

05

On-prem and sovereign hosting exist

For those who must have it. Most firms in this segment don't need it – tell us if you do.

Objections

What you're going to ask about

Can't find the answer? Call us on +47 24 12 66 30.

Yes. Threll takes many calls at once, so nobody gets an engaged tone. You can limit bookings to the tyre slots you've set aside.

Threll connects to other systems via API, webhooks and MCP. We're happy to go through which workshop systems are supported today in a short meeting. Without a connection it takes the booking and sends it to you by email or SMS.

You send a list or connect your CRM, and Threll calls the next day, asks what the customer thought and books a meeting with the salesperson if they're interested.

When the workshop system is connected, it can answer directly. Without a connection it takes the question, and the workshop is asked to call the customer.

Start is 699 NOK a month plus 4 NOK a minute. Pluss and Premium include minutes. No lock-in and no setup fee.

Articles

Read more about your industry

Lessons, checklists and pitfalls from calls we've designed – written for anyone setting up a voice agent themselves.

See all articles