Threll.ai
Outbound Voice AI

Put outbound customer contact on autopilot

AI agents that call out at scale – sales, follow-ups, reminders and campaigns. Personal, consistent, and without anyone having to sit and dial numbers.

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A headset and a coffee mug lie in the pool of light from a pendant lamp in a dark office in the evening, with a person out of focus in profile at the end of the table and blue street lights outside the window.
Why Threll

  • Scale to hundreds

    Call hundreds of customers simultaneously.

  • CRM-Connected

    Every call synced with your customer data.

  • Smart Follow-Up

    Automated, timely follow-ups that close deals.

  • Analytics and prediction

    What is the next action for each customer?

How it works

From contact list to signed agreement

Five steps to proactive customer engagement — fully automated.

  • Step 1

    Target

    Integrate with your CRM system or upload a list. Define campaign rules, call scripts, and success criteria.

  • Step 2

    Dial

    Your threll dials out at scale – hundreds of simultaneous calls, each following the script you gave the campaign.

  • Step 3

    Engage

    Natural, context-aware conversations powered by your customer data. Every call feels personal, never robotic.

  • Step 4

    Qualify

    Score and categorise each outcome in real time — hot lead, callback needed, not interested, or escalate to human.

  • Step 5

    Report

    Results sync back to your CRM instantly. Full call summaries, recordings, and analytics ready for your team.

Use cases

What an outbound threll does

AI-powered phone agents that proactively reach your customers with precision and personality.

  • A handwritten contact list with rows ticked off, beside a desk phone

    Bulk campaign calls

    Launch outbound campaigns to hundreds of contacts at the same time — each call personalised.

  • A hand going through a stack of business cards on an office desk

    Lead qualification

    Automatically call, qualify, and score leads so your sales team focuses on the hottest prospects.

  • A pile of unpaid invoices on a kitchen table beside a mobile phone

    Reminders

    Follow up overdue invoices or booked appointments with friendly, consistent reminders that preserve customer relationships.

  • A wall calendar of handwritten appointments above a desk with a phone on it

    Meeting booking

    Proactively call to schedule meetings, confirm attendance, and handle rescheduling.

  • A woman answering questions on the phone with a notepad in her lap

    Customer surveys

    Conduct phone surveys to gather feedback, measure satisfaction, and drive improvement.

  • A shopkeeper behind the counter of a small shop with a phone to her ear

    Upsell and renewal

    Reach existing customers with relevant offers, renewals, and upgrades at the right time.

Capabilities

Outbound capabilities

Everything your outbound team needs — automated, intelligent, and always on.

  • 01

    Campaign management

    Create, schedule, and manage outbound campaigns with flexible rules and contact lists.

  • 02

    Lead scoring

    Automatically score and prioritise leads based on conversation outcomes and engagement signals.

  • 03

    CRM synchronisation

    Bi-directional sync with your CRM — pull contact data in, push call results out.

  • 04

    Smart scheduling

    Call at the right time. Respect time zones, business hours, and contact preferences.

  • 05

    Retry logic

    Automatically retry unanswered calls with configurable intervals and attempt limits.

  • 06

    Real-time analytics

    Live dashboards showing campaign progress, conversion rates, and agent performance.

  • 07

    Personalisation

    Every call adapted to the contact — using their name, history, and context from your systems.

  • 08

    Do-not-call list and compliance

    Built-in Do Not Call list management, consent tracking, and regulatory compliance.

  • 09

    Multilingual

    Run campaigns in Norwegian, Swedish and Danish – and 70 more languages, with natural-sounding voices.

  • 10

    Call recording

    Every call recorded and transcribed for quality assurance, training, and compliance.

  • 11

    Smart routing

    Hot leads and escalations routed instantly to the right human agent with full context.

  • 12

    Detailed reporting

    Export campaign reports, call logs, and outcome data for analysis and decision-making.

Security

Built for trust

Security, privacy, and data control are fundamental to everything we do. We give you full control over your data and ensure that your threll is both powerful and reliable.

Read more about security
  • 01

    GDPR-compliant

    Full compliance with European privacy legislation.

  • 02

    Sovereign AI

    Option to run on dedicated Norwegian infrastructure.

  • 03

    Nordic data centres

    All data is processed and stored in the Nordics.

  • 04

    Authentication via Vipps/BankID

    Secure identification without sharing passwords over the phone.

  • 05

    End-to-end encrypted

    Calls and data are protected in transit and at rest.

  • 06

    Role-based access control

    Control who sees and does what.

Missing an integration?

Our API documentation shows how to connect Threll.ai to existing systems with examples, endpoints, and best practices for a fast start.

View API documentation (opens in a new window)
The dashboard

Built for outbound teams

Manage campaigns, track results, and scale outreach — all from one platform.

Screenshot of the call log in the threll console, showing time, duration, sentiment and next action for each call
Screenshot of a transcript in the threll console with summary and sentiment on top
Screenshot of the knowledge page in the threll console showing the questions the agent could not answer, and the sources it draws on
Screenshot of the analytics page in the threll console with volume, answer time and resolution rate
Articles

Outbound insights

Learn how AI-powered outbound calling is transforming sales and customer engagement.

See all articles