Robust & scalable

The Threll.ai Platform

Agnostic and ready for growth. Our own fine-tuned models, Nordic hosting and integrations with the systems you already use.

  • An empty office at a small workshop at midday, job pad and phone on the desk while work continues behind the glass wall

    Workflow

    A threll takes the call from greeting to outcome. It asks what you decided it should ask, judges urgency by your rules, and books in the calendar or transfers to whoever is on call.

    The whole call, not just the message.

  • A well-used customer binder lying open on a counter in a small business

    Memory

    A threll recognises the caller. It knows what the last call was about, what was agreed and what is still open – so the customer does not explain themselves twice.

    The customer explains once.

  • A screen with the calendar open in a small office, the phone lying in front of the keyboard

    Integrations

    A threll works in the systems you already have. It writes the appointment into the calendar, sends the summary by SMS and email, and draws its answers from your own sources.

    Everything lands where it belongs.

Comparison

Why are we better?

We have built the platform from the ground up, trained our own models, and fine-tune them to fit your business. Here is how we stand apart from other voice AI platforms.

Why are we better?
CapabilityThrell.ai VoiceOthers
High-quality voice and intelligent modelsVery highHigh
Support for Scandinavian languagesSupportedLimited
Industry-specific fine-tuningSupportedNot supported
Company-specific fine-tuningSupportedNot supported
Hosted in the NordicsSupportedNot supported
Latency (from the Nordics)LowHigh
Hosting

Your data. Your choice.

Always secure, always in control. It runs in Nordic data centres by default — and if you need hosting of your own, we set up an agreement for it.

A low concrete building in a snow-covered Nordic industrial estate, cooling units along the wall

Our platform is built for flexibility. By default it runs in Nordic data centres, with local data storage, encryption and high uptime, in line with GDPR. If the solution needs to run on your own servers or in a dedicated environment, we do that on an Enterprise agreement, priced to your needs. Whichever option you choose, your data is protected with industry-leading security standards and strong encryption.

  • Ultra-low latency and lightning-fast response times
  • GDPR-safe hosting in the Nordics
  • Own hosting on an Enterprise agreement
  • Full control and top-tier data security
Security

Built for trust

Security, privacy, and data control are fundamental to everything we do. We give you full control over your data and ensure that your threll is both powerful and reliable.

Read more about security
  • 01

    GDPR-compliant

    Full compliance with European privacy legislation.

  • 02

    Sovereign AI

    Option to run on dedicated Norwegian infrastructure.

  • 03

    Nordic data centres

    All data is processed and stored in the Nordics.

  • 04

    Authentication via Vipps/BankID

    Secure identification without sharing passwords over the phone.

  • 05

    End-to-end encrypted

    Calls and data are protected in transit and at rest.

  • 06

    Role-based access control

    Control who sees and does what.

Partnership

Telenor AI Factory

In strategic partnership with Threll.ai, Telenor AI Factory delivers sovereign AI cloud solutions on Norwegian-owned and controlled infrastructure, empowering Nordic businesses and organisations to build intelligence while ensuring data never leaves Norway. With high-performance compute for demanding AI workloads, 100% renewable energy for sustainable operations, and Telenor’s proven expertise in securing critical infrastructure, it provides a powerful, secure, and sustainable foundation for AI innovation.

Read about Telenor AI Factory (opens in a new window)
An open patch cabinet with network cables and a desk phone; a hand rests on the door.

Ready to Scale Without Growing Costs?

Threll.ai is built for modern, growth-oriented companies that want to work smarter – not just harder.

Missing an integration?

Our API documentation shows how to connect Threll.ai to existing systems with examples, endpoints, and best practices for a fast start.

View API documentation (opens in a new window)
MCP

Run your agents from the AI tools you already use

Connect Threll to your assistant and you can ask it about your calls and set work going from there — without opening the console.

Things you can ask for

  • What happened on the phone yesterday, and what was said?
  • Set up a call round to this list.
  • Add the new customers and update their contact details.
  • Give me last month in numbers: volume, duration and outcomes.

Works with

  • Claude
  • ChatGPT
  • Gemini

Setup is one address and a sign-in. No API keys, and you can revoke access whenever you like.

Technical setup in the developer docs
Voice Lab

The voices are learned from people who speak the language

For an agent to understand a Nordic language it has to have heard it — dialect, pace and interruptions included. Voice Lab is the panel that gives our models something to listen to.

A participant in headphones reading into a microphone at a plain table in an ordinary room
  • Real voices

    Recorded by people who speak the language, not assembled from synthetic sets.

  • Anonymised, kept in the Nordics

    Recordings are separated from whoever gave them, and stay in the region.

  • Open to everyone

    Anyone can sign up and contribute their own voice.

Read about Voice Lab

Questions and Answers

What people ask before they get started. If the answer isn't here, call us – the numbers are on the About page, and they don't go to a form.

A threll is an AI agent that answers the phone for you. It takes incoming calls or makes outgoing ones, sticks to the instructions you've given it, and logs every conversation in the threll console. It doesn't replace your people – it takes the calls nobody has time for.

No. The threll is connected as call forwarding on the number you already have – on no answer, busy, or outside opening hours. Your subscription and provider stay as they are, and you can turn the forwarding off again at any time.

An inbound threll receives calls: it answers, resolves what it can and hands over the rest. An outbound threll makes calls – reminders, follow-ups, lead qualification. You can use either, or both on the same number.

You create the account yourself and are live in an afternoon. The setup itself – number, opening hours and what the threll should answer – takes about ten minutes. If it needs to know a lot about your business, allow half an hour to upload what it should read.

Yes, always, and it can't be switched off. Nobody calling you should be in any doubt that they're talking to a machine.

It hands over to a person with the whole conversation as context, or takes a message if nobody is free. You decide where the line goes, and what should always reach a human.

Start is 699 NOK a month plus 4 NOK a minute. Plus is 2,499 NOK with 500 minutes included, Premium 3,999 NOK with 2,000. If you set it up yourself, there's no setup fee. Monthly billing has no lock-in; choose annual and you get 17% off against a twelve-month commitment.

In the Nordics, with European providers, under GDPR. You get a data processing agreement, decide how long recordings and transcripts are kept, and can delete them at any time.

Only if you say yes. Training on your data is an active choice you make, per account, and the improvements go to your own setup. Say no, and the calls are used only to deliver the service.

Over 70. Norwegian, Swedish and Danish are specially trained on real Nordic voices through Threll Voice Lab – which is why it handles dialect, and not just textbook pronunciation.

You turn the forwarding off, and the phone rings as before. Monthly plans can be cancelled month to month, and you take your logs and transcripts with you.