Knowledge sources
Accounting firms
Fewer calls about deadlines. More time for advice.
Threll answers client questions about deadlines, invoices and documents, and calls out to collect receipts before the deadline passes. Accountants get to work without being interrupted every quarter of an hour.
No lock-in · No setup fee · Set it up yourself, no onboarding call
14.05 · VAT deadline tomorrow- Nordic speech, Nordic data storage (EEA)
- Runs on Telenor SIP infrastructure
- The agent says it is an AI assistant
- Live in an afternoon – without switching provider
The problem
The same questions every filing period
Before every deadline, clients call about the same things: when is the deadline, have you got the receipts, and what does this invoice mean? Each call takes five minutes – and your concentration for a quarter of an hour.
Questions about deadlines
VAT, payroll reporting and tax returns – clients call to check the date, and whether there's anything they need to do.
Receipts that arrive late
The firm is waiting for receipts, the client has forgotten them, and nobody has time to ring round and chase.
Interruptions that cost
An interruption in the middle of a reconciliation costs more than the call. It takes time to find your way back to where you were.
The client calling before the deadline usually just wants to know: have you got everything you need from me?
Enquiries
What Threll takes care of
The simple calls coming in, and the reminders going out.
- Inbound
Deadlines for VAT, payroll reporting and tax returns
Answers on dates and what the client has to submit, based on the deadline list you've added.
- Inbound
Questions about the firm's invoice
Explains what the invoice covers based on what you've written, and passes the rest on to the person responsible.
- Inbound
Meetings with an adviser
Books a meeting in the adviser's calendar and notes what the client wants to discuss.
- Outbound
Chasing receipts
Calls clients who are missing receipts before the deadline, and explains what's missing and where to send it.
- Outbound
Tax return reminders
Calls individual clients and sole traders before the deadline and offers help or a meeting.
- Outbound
Client satisfaction
Asks every client the same questions after the year-end accounts and delivers the answers in structured form.
Use cases
Ready-made setups that fit you
Each use case has its own page with the numbers, a real call and the price. Start with the one closest to your day-to-day.
ReceptionistThe switchboard that only exists from nine to four
Threll answers the switchboard around the clock, books appointments and transfers to the right person.
RemindersThe reminder nobody answered
Threll calls your customers and reminds them of the appointment, the due date or the site visit – confirming, rebooking or taking payment on the call.
Customer serviceThe customer who gave up before you got to them
Threll answers around the clock, finds the order and resolves what can be resolved – and hands the rest to the right person.
Setup
Live in a single afternoon
Five steps you do yourself in the console. The agent calls out from the list and takes calls in on your number – you choose whether to use both directions or just one. If you get stuck, we help for free.
Industry considerations
No accounting or tax advice
Threll answers the practical questions. Professional questions always go to an accountant.
Client confidentiality
Threll never shares one client's information with another, and only says what you've decided it can say.
Handles the seasonal peaks
Around deadlines, lots of clients call at once. Threll takes the calls in parallel, with no queue.
The same details every time
Client name, reg. no, what it's about and how urgent it is – ready for whoever picks up the case.
Need help getting started?
Book a meeting with us and we will help you get going.
15 minutes · no obligation · pick your own time
Pricing
One saved customer a month pays for the subscription
A fixed monthly price plus a per-minute rate. On Start you pay for the minutes you use; Pluss and Premium include minutes. Set it up yourself and setup is 0 kr, and monthly billing has no lock-in.
Start
One agent, pay for the minutes you use
699 kr
/mo
0 kr setup when you set it up yourself
- No included minutes · 4 kr/min
- Urgency judged by your rules
- Summaries by SMS and email
- Dashboard with transcripts
- 0 kr setup, no lock-in
Pluss
Most popularIncluded minutes and a lower per-minute rate
2 499 kr
/mo
0 kr setup when you set it up yourself
- 500 included minutes · 3.5 kr/min
- Transfer to the right person when urgent
- Booking straight into the calendar
- Weekly report by email
- Priority support
Premium
High volume, lowest per-minute rate
3 999 kr
/mo
0 kr setup when you set it up yourself
- 2,000 included minutes · 3 kr/min
- Several agents and your own call group
- Outbound follow-up and reminders
- Your own data processing agreement and SLA
- A named contact with us
Self-serve setup
Create an account, configure the agent and set up forwarding yourself – in an afternoon. If you need help along the way, it costs nothing.
Create accountDo compare
A human answering service typically charges 25–50 NOK per answered call. A lost customer costs you the whole sale.
Run the numbersAssurance
What your customer hears, and what you need to be able to answer
Five questions you will get – from a customer, a board chair or a procurement officer. The answers are the same on every plan.
01
The agent says it is an AI assistant
It happens in the first sentence. It is a requirement under the EU AI Act – and it is also what makes customers accept it.
02
Nordic and European data storage
Call data is processed within the EEA. A data processing agreement is standard, not an add-on.
03
Telephony on Telenor SIP infrastructure
The same network as the rest of Nordic business telephony. No detour across the public internet.
04
You own the data
Export or delete whenever you want. You set the retention period yourself.
05
On-prem and sovereign hosting exist
For those who must have it. Most firms in this segment don't need it – tell us if you do.
No. Threll answers on deadlines, documents and practical questions. Anything about deductions, bookkeeping or tax goes to an accountant.
Threll only says what you've decided it can say. Call data is processed within the EEA, and a data processing agreement is standard. If it needs to share client-specific information, it can first confirm who the client is with Vipps.
You update the deadline list in the console, and Threll uses the new one straight away. The change takes a minute.
Threll connects to other systems via API, webhooks and MCP. We're happy to go through which accounting systems are supported today in a short meeting. Without a connection it calls from a list you upload.
Start is 699 NOK a month plus 4 NOK a minute. Pluss and Premium include minutes. No lock-in and no setup fee.
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