Lead qualification

The form was sent at 21.40. The salesperson called on Thursday. By then the job had gone to someone else.

Threll calls the lead within a minute of it arriving, qualifies it against your criteria and books the meeting in the salesperson's calendar. Leads can also call in themselves. Your salesperson starts the day with booked meetings rather than a list of names. You set it up yourself in the console in an afternoon – with help from us if you want it.

No lock-in · No setup fee · Set it up yourself, no onboarding call

A completed contact form on a screen in the evening, with a phone lying untouched beside it21.40 · lead received
  • Norwegian speech, Norwegian data storage (EEA)
  • Runs on Telenor SIP infrastructure
  • The agent says it is an AI assistant
  • Live in an afternoon – without switching provider
The problem

The lead that went cold overnight

A lead is fresh for minutes, not days. Whoever calls first gets the conversation – and most forms are submitted outside working hours, when no salesperson is sitting ready. By Thursday the customer has spoken to two others and made up their mind.

The form lands in an inbox

It sits there until somebody opens it. The customer barely remembers filling it in, and doesn't remember which firm it was.

The salesperson calls the most promising

The sorting happens on gut feeling from four fields in a form. Half the list is never called, and nobody knows what was in it.

Getting through eats the whole day

The morning goes on calling people who don't pick up. The afternoon goes on the few who actually wanted to talk.

None of the three answers what the salesperson actually needs to know: is this worth an hour?

The arithmetic

Run the numbers with your own figures

It takes just three numbers. How many leads you get in a month, how many of them never get called in time, and what a customer is worth.

300
25 %
10,000 kr
Lost revenue per month750,000 kr

You're losing roughly 750,000 kr a month across 75 leads. Threll Start costs 699 kr.

We don't know your numbers. Most firms know how many leads came in, but not how many were called within the hour – and that's the whole point. The test week gives you both figures, whether or not you pick us afterwards.
Setup

Live in a single afternoon

Five steps you do yourself in the console. The agent calls out from the list and takes calls in on your number – you choose whether to use both directions or just one. If you get stuck, we help for free.

  1. STEP 1
    Bynett Solutions AS
    Bynett Solutions ASReg. no 926 001 447 · Trondheim
    Calls 09–17Qualification · leads

    You set the agent up yourself

    Fill in who should be called, what the agent should ask, and what happens to the answers. It all happens in the console – no integration, and no waiting on us.

  2. STEP 2
    Connection
    List · 214 · number live
    Out and in active

    You connect the list and the number

    Upload or connect the list the agent should call. If you want to take calls in as well, forward a number to it – then people can call back when it suits them. Takes ten minutes.

  3. STEP 3
    Instruction

    Ask the questions in order. Do not quote a price. Hand over to sales if they want to speak to someone now

    Saved as you goSave

    The agent calls, or answers

    It introduces itself as an AI assistant for the firm, says what it's calling about, and asks the questions you wrote yourself – in the same order every time, whoever started the call.

  4. STEP 4
    Transferred to the office
    SMS with summary
    Email to the office

    The answers land where they should

    Call completed: the answers are stored structured and comparable. Wants to speak to someone: the agent transfers within opening hours. Otherwise the office gets a summary by SMS and email.

  5. STEP 5
    Outbound – completed
    Inbound – completed
    No answer – retry tomorrow

    You see it all in the dashboard

    Every call with transcript, summary and answers – and you change the questions yourself as you read. Outbound and inbound sit in the same log.

The console

Full control of every call

Every call with summary, outcome and recording. You run it all yourself – see what your threll said, and close the gaps as you read.

Screenshot of the call log in the threll console, showing time, duration, sentiment and next action for each call
Screenshot of a transcript in the threll console with summary and sentiment on top
Screenshot of the knowledge page in the threll console showing the questions the agent could not answer, and the sources it draws on
Screenshot of the analytics page in the threll console with volume, answer time and resolution rate
Capabilities

What the agent actually does

CALLING NOW
+47 950 21 447New lead · 21.41
0:04
NorskEnglish+70

Calls in real Norwegian – and 70 more languages

Natural Norwegian speech that handles dialect and interruptions. If the customer speaks English, Polish or Lithuanian, the agent switches mid-call – and back again.

Free slots – Thursday
09:30Busy
11:00Meeting set
13:15Free
Confirmation sent by SMS

Books the meeting in the salesperson's calendar

If the lead qualifies, the agent books the meeting straight in with the right salesperson while the customer is on the line. Your salesperson wakes up to a meeting, not a task.

Marius Tangen4:06

Renovating a bathroom before Christmas. Budget settled. Decision made with spouse, but they agree. Site visit set Thursday 10:00.

QualifiedMeeting booked

Transcript, summary and sentiment

The whole call in writing, a five-line summary, and a signal on how ready to buy the customer was. The salesperson reads for two minutes and is prepared.

+47 21 04 88 12Qualified – meeting booked
+47 40 55 19 03Too early – follow up in three months
+47 21 04 88 90Wrong segment – archived

Qualifies against your criteria

You define what makes a lead worth meeting. Need, timeframe and who decides get settled on the call – not in the meeting.

Leads today214
Reached
Qualified
Meeting set

Calls within the minute, around the clock

The form is sent at 21.40 and the agent calls at 21.41. No leads sit overnight, and no salesperson has to work evenings to avoid it.

Captured on the call
NamePhoneCompanyNeedTimeframeDecision maker
The same fields on every call, every time

Captures what the salesperson needs before the meeting

Need, budget, timeframe, who decides, what they use today. Fixed fields, the same every time – so the first meeting isn't spent on discovery.

Transferred to sales21.43 · Kari answered
SMS with summarySent 21.43
Email to salesMeeting Thursday 10:00

Transfers or notifies

If the lead is warm and the salesperson is free, the call is transferred straight away. Otherwise the salesperson gets an SMS and email summary well before the meeting.

CALLS NOW18
+47 21 04 88 120:22
+47 40 55 19 030:14
+47 95 02 14 470:09
Calling out now0:03
No leads left overnight

Handles the whole campaign at once

When the ad lands, leads arrive in waves. The agent calls them in parallel, so nobody queues while their interest cools.

Verified with VippsMarius Tangen · 21.43
Site visit deposit1 500 kr
Paid before the meeting was set

Payment and authentication with Vipps

The agent can confirm who it's speaking to, or take a deposit on a site visit during the call – useful when a meeting costs you two hours in the van.

Sample call

This is how it sounds one minute after the form was sent

A real call from a standard setup. Listen to it – or read it, if you're in the car with someone else.

0:46
AGENT

Hello, this is an AI assistant calling from Bynett Solutions. You filled in a form with us a moment ago – is now a good time for a few quick questions?

LEAD

Oh, that was fast. Yes, that's fine.

AGENT

Thank you. You wrote that it's about a bathroom. Is it a bathroom you're renovating, or has something happened?

LEAD

We're renovating. We've been thinking about it for a while, but now we've decided.

AGENT

And do you have a timeframe?

LEAD

We're hoping to be under way before Christmas.

AGENT

Then a site visit makes sense. Is it you who decides, or are there more of you?

LEAD

It's me and my wife, but we agree.

AGENT

Good. I have Thursday at ten free with Kari, who does bathrooms in your area. Shall I book it?

Qualified 21.43Bathroom, renovation · Timeframe before Christmas · Site visit Thursday 10:00 with Kari

Need help getting started?

Book a meeting with us and we will help you get going.

15 minutes · no obligation · pick your own time

Sectors

Built for the firms that pay for leads and don't get round to calling them

  • A tradesperson with a tape measure and notepad in a bathroom due for renovation
    Trades and contractorsThe site visit has to be booked before the customer calls the second firm on the list.
  • A salesperson and a customer beside a car in a bright showroom
    Car dealersA test drive booked tonight is a test drive that happens.
  • An agent with keys and a folder outside a detached house
    Estate agentsThe valuation goes to whoever called first, not whoever called best.
  • Solar panels mounted on a pitched roof in afternoon sun
    Solar and energyCampaigns produce a hundred leads in one evening and silence for two weeks.
  • A salesperson at two screens with a calendar window open
    Software and B2BA demo booked on the call turns up. An email thread doesn't.
  • An adviser at a meeting table with documents and a calculator
    Insurance and financeThe advisory meeting has to be set while the need is still concrete.
  • A training room with chairs in rows and a presentation on screen
    Courses and educationEnrolment gets completed on the phone, not in a half-filled form.
  • A consultant at a desk with two screens and a phone in hand
    StaffingClient leads and candidate leads arrive through the same form.
  • The reception of a private clinic with an empty desk and a phone
    Private clinicsThe consultation gets booked while the patient is still decided.
The alternatives

The alternatives, honestly laid out

OptionThe lead gets calledQualified on criteriaSalesperson is shieldedYou see statisticsCost
Nothing / email alertWhen somebody opens the inboxNoNoNo0 kr, but cold leads
Automated emailRarely a replyNoYesOpen rateNear zero, works accordingly
Salesperson calls roundThe most promisingYesNoNoHalf the selling day
Outsourced call centreYesTo your scriptYesLimitedPer call or per meeting
ThrellYes, within the minuteYes, to your criteriaYesYes, every leadFixed monthly price

We don't sell for you. We make sure your salesperson spends the day in meetings rather than trying to get through.

Pricing

One saved customer a month pays for the subscription

A fixed monthly price plus a per-minute rate. On Start you pay for the minutes you use; Pluss and Premium include minutes. Set it up yourself and setup is 0 kr, and monthly billing has no lock-in.

Start
One agent, pay for the minutes you use
699 kr
/mo
0 kr setup when you set it up yourself
Try us for free
  • No included minutes · 4 kr/min
  • Urgency judged by your rules
  • Summaries by SMS and email
  • Dashboard with transcripts
  • 0 kr setup, no lock-in
Pluss
Most popular
Included minutes and a lower per-minute rate
2 499 kr
/mo
0 kr setup when you set it up yourself
Try us for free
  • 500 included minutes · 3.5 kr/min
  • Transfer to the right person when urgent
  • Booking straight into the calendar
  • Weekly report by email
  • Priority support
Premium
High volume, lowest per-minute rate
3 999 kr
/mo
0 kr setup when you set it up yourself
Try us for free
  • 2,000 included minutes · 3 kr/min
  • Several agents and your own call group
  • Outbound follow-up and reminders
  • Your own data processing agreement and SLA
  • A named contact with us

Self-serve setup

Create an account, configure the agent and set up forwarding yourself – in an afternoon. If you need help along the way, it costs nothing.

Create account

Do compare

A human answering service typically charges 25–50 NOK per answered call. A lost customer costs you the whole sale.

Run the numbers
Assurance

What your customer hears, and what you need to be able to answer

Five questions you will get – from a customer, a board chair or a procurement officer. The answers are the same on every plan.

01

The agent says it is an AI assistant

It happens in the first sentence. It is a requirement under the EU AI Act – and it is also what makes customers accept it.

02

Norwegian and European data storage

Call data is processed within the EEA. A data processing agreement is standard, not an add-on.

03

Telephony on Telenor SIP infrastructure

The same network as the rest of Norwegian business telephony. No detour across the public internet.

04

You own the data

Export or delete whenever you want. You set the retention period yourself.

05

On-prem and sovereign hosting exist

For those who must have it. Most firms in this segment don't need it – tell us if you do.

Objections

What you're going to ask about

Can't find the answer? Call us on +47 24 12 66 30.

Yes, and they're told in the first sentence – the agent says so before it says what it's calling about. In return they get called one minute after asking to be contacted, rather than on Thursday by a person.

They asked to be contacted, so a call about exactly what they asked about is entirely straightforward. Opt-outs from cold calling cover unsolicited selling, not a reply to an enquiry. If you want the agent to work cold lists instead, the ordinary rules apply and you have to check the do-not-call register as usual.

Yes, once you connect it. The agent sees who is free and who covers the area, and sets the meeting while the customer is on the line. Without a connection it proposes times and sends the preferred slot to sales.

You set the criteria and what happens in case of doubt. The default is that uncertain leads go to a salesperson rather than being archived. The whole call is transcribed, so you can read why a lead was sorted the way it was.

Yes, once you connect it: the qualification fields and the summary land on the lead. Without a connection the same summary goes out by email and SMS, and sits in the console.

You set the number of attempts and when they happen. The default is a retry the next morning, then an SMS with a link to book themselves. Every attempt sits in the log with its outcome.

No. Outbound calls are placed from your own number, and if you want to take calls in as well, a number is forwarded to it. You keep your number, your operator and your setup.

You do it yourself: connecting the form or uploading the list takes ten minutes, and writing the qualification questions typically takes half an hour in the console. If you'd like one of us on a screen share, it costs nothing.

Nothing. You create the account yourself, let the agent call one week of leads, and have your own figures afterwards.